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Stories, Tips, And Advice

service industry

Adapt or Perish: How the Restaurant Industry Has Evolved Since the Pandemic

Three years ago, our lives were disrupted as the Covid-19 virus worked its way around the world. The health consequences were dire, but the economic repercussions were equally severe. Jobs were lost, supply chains were disrupted, and consumer behavior shifted. Particularly hard hit was the restaurant industry. In order to survive, restaurants had to pivot…

Helping the Restaurant Industry Survive

While in Boston recently visiting family, I had time to observe and think about our struggling restaurant industry. Problems seem to be similar in both locations. Staff shortages, capacity limitations, supply chain issues, and pent-up customer demand are putting a strain on day-to-day operations. However, I saw two processes in use on the East Coast…